Strategic migration and a full-stack Shopify Plus rebuild for leading wellness brand ProEnergetic
Faster Page Load
43%
Return Customer Rate Increase
38%
ProEnergetic is an Austrian wellness brand with over 25 years of experience in frequency wellness. Their catalog includes water vitalization systems, wearable energy tools, supplements and more.
Brand
ProEnergetic
Partnering since
2025
Location
Austria
Technology
Shopify Plus
Before the project
Pro Energetic's store ran on a custom-built platform. For a while, it worked. Then the brand grew, and the platform didn't.
Four problems, all of them compounding.
The marketing team couldn't move without a developer. Content updates, banner changes, homepage edits, etc. always needed engineering time.
The growing catalog pushed the platform past its limits. Filtering became unreliable. Load times climbed as inventory expanded.
Every third-party tool needed bespoke development to connect. Email, reviews, loyalty, nothing plugged in.
And years of layered custom code turned the codebase into a liability. Every fix risked breaking something else.
craftberry stepped in to rebuild from the ground up.
What we delivered:
- Platform migration (custom to Shopify Plus)
- Complete UI/UX rehaul
- Custom Shopify theme development
- Loyalty, referral and affiliate programs
Migrating a live business without losing a beat
There's a live business on the other side of every migration. Active customers, order history, product data. None of it can get lost in transit.
We handled the full data migration cleanly.
Our seasoned development transferred every product, customer record, and order without loss.
Shopify Plus unlocked what the old platform blocked and provided the ProEnergetic team with a native app ecosystem, flexible content management, and a checkout built for conversion from day one.
A storefront that earns trust
Pro Energetic's products carry real credibility - 25 years of development, independent scientific research, and a loyal European customer base.
The new design had to do two things: communicate calm authority and guide customers through a complex catalog without overwhelming them.
We started with the audience. Pro Energetic's customers are educated, health-conscious Europeans who think carefully before they buy. They respond to structure, clarity, and confidence.
We built a fully custom Shopify theme around that. Clean visual hierarchy, intuitive product discovery, a browsing experience that gives conscious consumers the clarity to make a decision.
The marketing team now manages every section of the store independently. No developer needed.
Three programs. One retention engine
Customer acquisition costs money. Retention makes it back.
We built three interconnected programs through LoyaltyLion:
- The loyalty program rewards repeat purchases and brand engagement, turning one-time buyers into regulars.
- The referral program turns satisfied customers into an acquisition channel. Existing buyers bring in new ones, with the right incentive structure to make it worth their while.
- The affiliate program gives motivated advocates a formal, structured way to grow alongside the brand.
Together, they compound.
The transition to Shopify Plus gave Pro Energetic a faster, more scalable platform.
Faster page load speed
+43%
Increase in returning customer rate
+38%
Apps
LoyaltyLion powers all three of Pro Energetic's retention programs - loyalty, referral, and affiliate. It gives the brand full control over how it rewards customers, brings in new ones through existing buyers, and activates advocates to grow alongside the business.
Klaviyo powers Pro Energetic's email and SMS marketing, connecting the brand to customers at the right moment. It enables the team to build automated flows, segment audiences based on behavior, and send campaigns that drive repeat purchases.
Judge.me brings verified customer reviews into the store, building the social proof a science-backed wellness brand needs to convert new visitors. Authentic feedback at the point of decision reduces hesitation and reinforces trust in Pro Energetic's products.
Related case studies
Pepper
60% Development costs saved
A Shopify Plus rebuild and priority support for one of the fastest-growing bra companies.
Glowforge
Bespoke Shopify Plus & headless build for the iconic 3D printer company Glowforge
Bang Cookies
End-to-end Shopify Plus solution with a custom iOS & Android App