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The 5 Best Shopify Agencies to work with in 2024


June 27, 2024Author: Preslav Nikov8 min read
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What is a Shopify Agency?

Definition and Role in E-commerce Success

A Shopify agency is a team of experts specializing in optimizing and growing online stores using the Shopify platform.

They offer services ranging from custom design and development to digital marketing, and conversion rate optimization to help you achieve your e-commerce goals.

While Shopify is powerful, it can be complex, especially if you own a new e-commerce business

Shopify agencies provide the expertise you need to navigate these challenges.

We've curated a list of the top 5 Shopify agencies to help you scale your business in 2024.

Top 5 Shopify Agencies 2024

1. craftberry

award winning ecommerce agency - craftberry

craftberry is a boutique Shopify Plus agency with an in-house team of 22+ experienced e-commerce experts.

Our team focuses on creating highly converting, functional, and beautiful e-commerce stores for brands on Shopify & Shopify Plus. 

Since 2015, we have established a proven track record of 700+ successful Shopify projects.

Main Services:

  • Custom theme development: Design and Functionalities within Shopify's capabilities.

  • Migration: Migrate from any platform to Shopify.

  • Strategic Shopify store consultation: CRO, Tech, Design, Integration, and Migration Consulting.

  • Shopify store maintenance: Priority & Ongoing Support from a Senior Team.

  • Shopify Headless Development: Scale fast, create custom experiences, and sell on multiple channels.

  • Private & Public Shopify App Development: Extend your store functionalities and automate processes with a custom solution.

Notable Clients: Pepper, Jordan Belfort, Glowforge, Bangcookies, and more.

Location: Bulgaria

2. Charle

shopify partner - charle agency

Charle is a leading Shopify agency based in London, specializing in designing, developing, and growing Shopify and Shopify Plus stores.

We partner with ambitious brands worldwide, offering comprehensive e-commerce solutions with a focus on growth and innovation.

Main Services:

  • Custom Development: Tailored Shopify and Shopify Plus store design and launch. 

  • Shopify Migrations: Seamless migration from other platforms to Shopify. 

  • Search Engine Optimization: Organic SEO to increase the visibility of Shopify stores.

  • SMS & Email marketing services: Maximise customer retention to improve LTV.

  • Support & Maintenance: Ongoing technical support and strategic growth services.

  • Internationalization: Expanding e-commerce stores globally with localized strategies.

Notable Clients: Candy Kittens, Gilbert Rugby, Cambridge Satchel, Au Depart, 111 Skin.

Location: London, UK

3. Aloa

ecommerce development agency - aloa

Aloa helps e-commerce merchants scale their business by connecting them with experienced Shopify development teams.

The agency selects top Shopify development talents from around the world to ensure you have experts you can rely on.

Whether you need a single developer for minor fixes or a team to build a complete Shopify store, Aloa assigns a dedicated Project Manager to guide you through the process.

Main Features of Working with Aloa:

  • Extensive Partner Network: Aloa has vetted over 10,000 software agencies globally to find the best Shopify development experts, ensuring your project benefits from the latest e-commerce trends.

  • Rigorous Vetting Process: Each Shopify expert undergoes a thorough evaluation to meet Aloa's high standards for quality and proficiency.

  • Transparent Performance Reports: Aloa provides consistent updates on project progress, keeping clients informed and confident every step of the way.

  • Dedicated Support System: From initial consultation to project completion, Aloa offers continuous support, ensuring a smooth and successful software journey.

Notable Clients: Aidendo, RXR, PepCare, LoanShout, Success Finder

Location: Remote

4. By Association Only

shopify store development agency - by association only

By Association Only is a distinguished Shopify agency known for its innovative web development services and marketing strategies.

With a team of experienced strategists and specialists, they deliver customized solutions aligned with clients' business goals.

The agency focuses on creating user-friendly Shopify stores designed to engage visitors and drive conversions.

Their services include custom app development services, enterprise solutions, and advanced coding for complex projects.

Main services:

  • UI/UX Design

  • CRO (Conversion Rate Optimization)

  • Search Engine Optimization

  • Custom App Development

  • Third-Party Integrations

Notable Clients: Self-Portrait, Daniella Draper, ABASK, Temperley London

Location: UK

5. Radiant

web development services by radiant

Radiant specializes in creating high-performing e-commerce stores with a deep understanding of Shopify's platform and ecosystem.

They excel in optimizing store performance and user experience, with expertise in tech integrations, data migration, audits, and analysis.

Established in 2018, Radiant has rapidly grown, earning a strong client base and an impressive portfolio with excellent client feedback.

Main Services:

  • UI/UX Design

  • Shopify Builds

  • CRO (Conversion Rate Optimization)

  • Support & Maintenance

  • Backend Development

Notable Clients: Topic Skincare, Flora & Curl, Tambia Coffee, 34 St John

Location: UK

Benefits of Partnering with a Shopify Agency

Expertise in the Shopify platform and its capabilities

One of the biggest advantages is the experience a Shopify agency brings.

Having worked with brands across various industries, they implement best practices honed over the years.

A Shopify agency also has a stable workflow and process, ensuring your e-commerce operations are handled efficiently and effectively.

Wide range of services

Working with a Shopify agency gives you access to a comprehensive range of services under one roof.

They will advise you on the services, suitable for your business stage and then implement them for you.

This eliminates the need to hire separate designers, developers, and consultants.

Thus, it also ensures quality results and efficient team communication.

Time and cost efficiency

Managing Shopify strategies can be a time-consuming experience, often requiring multiple attempts to find the right approach.

With a Shopify agency's extensive experience, you can leverage proven strategies.

They know how to grow your traffic, review analytics, and suggest process improvements, saving you time and money.

Continuous support and maintenance

Last but not least - a Shopify expert agency will provide you with ongoing support and maintenance.

They are always available to prevent critical bugs, ensure security, and offer assistance whenever needed, ensuring your store runs smoothly and efficiently.

Services Provided by Shopify Agencies

There are many different ways that a Shopify agency can help you, and most of them offer a vast range of services.

Here are the main and most common ones:

Shopify Strategic Consultation

Expert guidance on the Shopify platform and its capabilities.

You'll access a team of experts with years of experience and a deep understanding of the Shopify platform.

A Shopify agency can consult you on multiple aspects of your Shopify store—from tech stack to design and conversion rate optimization, ensuring you always pick the result-driven decision for your business.

Shopify Plus Migration

Transitioning from another ecommerce platform to Shopify involves a precise data transfer, including products, orders, customers, and other data.

It's crucial to choose an experienced Shopify agency to ensure 100% accurate data transfer.

Moreover, a seasoned Shopify team can train your staff on daily tasks and familiarize them with Shopify's apps and ecosystem for smooth operation.

Shopify Plus Custom Theme Development

Custom Shopify themes are resource-intensive compared to pre-made themes.

However, custom theme development significantly improves product presentation and adds unique functionalities that boost engagement and conversions, especially for mature businesses seeking greater store personalization.

Leveraging a Shopify agency's deep platform knowledge ensures efficient, elegant, and reliable feature development tailored to your business needs.

Shopify UX/ UI Design

A Shopify agency will work closely with you to create a custom website that persuades your ideal customers.

They start by understanding your brand identity, delving into customer demographics, and analyzing available analytics, heatmaps, and recordings.

They also conduct independent research on your industry and its leaders to identify effective strategies and opportunities for improvement in your online store.

Ongoing Support & Maintenance

Hiring a well-versed Shopify agency for support and maintenance will enhance your Shopify store setup, making it more reliable and stable.

Typical technical maintenance tasks on Shopify involve website backups, security checks, bug checks, performance and conversion rate optimization, new feature releases, and more.


Partner with a Shopify Agency for E-commerce Success

Partnering with a Shopify agency will provide your e-commerce business with the expertise, resources, and cost-effectiveness it needs to thrive.

By leveraging their experience and comprehensive services, you can optimize your Shopify store, enhance user experiences, and drive growth more efficiently.

Need expert Shopify help?

Frequently asked questions about Shopify agencies

Why Hire a Shopify Agency?

Choosing the right Shopify agency is crucial for your e-commerce growth, operational efficiency, and customer satisfaction.

A Shopify agency offers a mix of specialized skills, resources, and know-how, ensuring the successful outcome of your project.

Whether you own a startup or a seasoned enterprise, a Shopify agency’s deep understanding of the platform can drive your business forward.

How long does a Shopify Plus engagement take to complete?

The timeline for a Shopify Plus engagement can vary depending on your specific requirements and project complexity

From initial consultations and platform migrations to long-term optimization, each stage has unique factors influencing the pace of work.

What is a Shopify agency's scope process?

During the initial project phase, a Shopify agency will work closely with you to identify your business needs, set goals, and pinpoint deliverables.

They will estimate the project duration, propose a flexible budget, and create prototypes.

The agency will document all details and requirements to build a stable action plan.

Do Shopify agencies offer marketing services?

Yes, most Shopify agencies offer marketing services to help promote your products or services.

These may include search engine optimization (SEO), social media marketing, email marketing, pay-per-click (PPC) advertising, and more.

How can the complexity of issues affect the project timeline?

The complexity of technical and strategic issues tightly affects the project timeline.

Simple tasks like design tweaks might take weeks, while complex projects like custom functionalities or integrations may take longer

Your Shopify agency may recommend a step-by-step plan for precise and stable execution.

How can my decision-making process affect the project?

Your internal decision-making can significantly influence the project's overall time.

Delays in approving parts of the project or changes in direction can extend the timeline.

Effective and prompt communication with your Shopify agency is essential to keep the project moving forward.

Are review and feedback loops important for a successful Shopify project?

Setting aside specific times for reviews and feedback is crucial to keep your project on track.

Agencies often establish milestones requiring your input.

Providing quick and clear feedback during these times helps maintain the project's schedule.

What are the contract terms when working with a Shopify agency?

It's essential to understand contract specifics like payment schedules, exit clauses, and performance targets.

Although these are typically agreed upon at the project's start, adjustments may be required during the course.

While rare, contract changes can cause delays.

Consider reviewing the contract terms with legal advisors to ensure smooth project completion.

Although you typically agree about specifics like payment schedules, exit clauses and performance targets upon the project begins, they may require adjustments during your project.

While the contract changes are rare, they can potentially cause a delay.

Consider reviewing the contract terms with legal advisors to ensure a smooth project completion.

Read more: The 5 Best Shopify Builders to set up a store without a developer

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Preslav Nikov

With a decade of of e-commerce experience, Preslav, CEO of Craftberry, produces informative content. His writing focuses on practical insights and strategies in the e - commerce, aimed at helping professionals and businesses in the industry.

Read all from Preslav

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