Brand
Überlube
Partnering since
2023
Location
USA
Technology
Shopify
Überlube offers a premium lubricant that delivers comfort with a gentle and tactile touch. Evoking a soothing sensation, the product gives a discreet one-of-a-kind experience.
Context
Moving beyond the hurdles of WooCoomerce
Facing ongoing issues with WooCommerce, Überlube realized its limitations, especially in enabling international sales.
As a brand already successful on Amazon, they aimed to expand globally but were restricted by WooCommerce.
This challenge led Überlube to engage with craftberry. Together with Creative Corner- design, Brain Donors - marketing, and Eurodev - operating in Europe, we collectively launched their successful e-commerce transformation.
Challenge
Creating a frictionless e-commerce experience
Überlube's transition to Shopify involved multiple challenges. Initially, the ecommerce of Überlube was outdated. Our fr
These challenges involved high customer friction, technical limitations, customizing their offerings to international audiences, and ensuring a seamless migration to Shopify.
The multitude of WooCommerce plugins slowed their storefront down and regularly broke it or caused technical obstacles.
Moreover, Überlube’s products fell into a gray area because Shopify considers them as medical. Therefore, Überlube is limited from using Shopify Markets and Shopify Payments - the catalysts to selling internationally.
Serving an international customer base, with different products available in varying regions, added complexity to the project.
Strategy
Seamless Shopping on Two Continents
Our strategy for elevating Überlube’s online presence covered both technical and international market challenges.
Because Shopify Payments was not an option, we had to think about a payment gateway that would facilitate seamless transactions across regions.
Furthermore, we had to bypass the constraints caused by the inability to use Shopify Payments and create a custom solution that would allow customers to access location-based product selections.
Lastly, our team had to ensure flawless data transfer from their WooCommerce store to Shopify to prevent loss of crucial data like customer details, orders, and product information.
Solution
Overcoming Shopify Market Restrictions for Überlube’s global reach
Given Shopify Payments’s restrictions regarding medical products, we integrated Stripe as an alternative to Shopify payments.
To further erase the limitations with Shopify Markets, we established two separate Shopify stores. Each was crafted to serve a different customer base - one to USA and one to Europe.
This new set up involved linking the backend of these stores and setting up new pricing structures and currency options for each market.
Through these efforts, Überlube successfully bypassed Shopify's restrictions and experienced effective navigation across different regions.
Location-Based Product Selection
Implementing an app solution dynamically adjusted the available product selection based on the customer's location. Тhis step was to ensure that each customer could view only the products, specifically available in their region.
Precision in Data Migration
Our seamless transition process for Überlube involved a 100% accurate data transfer from WooCommerce to Shopify. The process ensured that every essential detail – from customer information to order histories and product specifics – was ported over to Shopify.
Upgrading to Shopify's Efficient Ecosystem
Migrating to Shopify, Überlube benefited from the platform's well-regulated third-party ecosystem, which is rigorously tested for optimal performance and no downtime.
Transitioning to Shopify, we resolved the WooCommerce plugin issue, providing a much faster, smoother interface with a reliable 99.99% uptime.
Partners
Partnerships that ensured results for Überlube
With Eurodev leading the way, our partnership with Creative Corner contributed to the project's seamless performance.
In harmony with our efforts, CreativeCorner was tasked with the design of Überlube's Shopify store. They designed a luxurious appearance that resonates with the brand's sensory touch.
Scroll down to see who assisted us in successfully launching this project.
In partners we trust
Klaviyo
The best email marketing platform tailored for e-commerce businesses. It allows us to collect, analyze, and leverage customer data to create personalized email and advertising campaigns.
Appstle Subscriptions
Powerful recurring order features in ecommerce, covering comprehensive and efficient subscription management tools, loyalty benefits, 1-click checkout, build-a-box, and more. One of the best subscription apps when it comes to quality/price ratio.
Geolocation
Recommend the best country and language for your visitors based on their browser preferences and location. These recommendations show up on your online store as a popup, and fit seamlessly with your brand.
ByteStand
The Bytestand app enables effortless synchronization between Shopify and Amazon. Bytestand streamlines the process of updating listings and tracking stock levels, allowing for efficient product and inventory management.
Affiliality
Affiliality is a dynamic affiliate marketing platform, specifically crafted for e-commerce businesses. With Affiliality, businesses can easily track affiliate performance, manage commissions, and leverage partnerships.
Bundles
The Bundles app enables e-commerces to easily create and manage product bundles. This app allows for the combination of different products into attractive package deals, enhancing cross-selling opportunities and increasing average order values.
Our value added
By transitioning to Shopify, Überlube achieved a 40% increase in site speed and bypassed WooCommerce's limitations, facilitating a smooth entry into international markets.
99.99%
Uptime
6.53%
Improved conversion rate
40%
Speed increase
Cross-border selling
UX Improvement
CR & AOV optimization
What our client said
“We love it and are so happy to offer a friendlier site with better solutions for our HCP’s, US and Canadian customers.”
Cheryl Sloane
Brand Director, Überlube
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