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Revamping an Exquisite Jewelry Brand's Shopify Store with Data-Driven Strategies

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46% Storyblok ImageCR increase
27% Storyblok ImageRevenue per visitor increase

Brand

Nicole Rose

Partnering since

2018

Location

NYC, USA

Technology

Shopify

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New York-based Nicole Rose Kopelman founded Nicole Rose in 2012 with the dream of creating timeless jewelry that embodies love and nature.


TL;DR

End-to-End Service for Nicole Rose Jewelry

- In 2024, Nicole Rose Jewelry partnered with craftberry to transform their outdated Shopify store into a modern, scalable e-commerce platform.

- craftberry provided a full-service solution, including in-depth data analysis, strategic UI/UX design, and custom Shopify theme development.

- Nicole Rose now has a digital storefront that perfectly aligns with her commitment to high-quality craftsmanship.

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Context

In 2018, Nicole reached craftberry to rebuild and redesign her Shopify store.

In 2024, the Nicole Rose brand gained popularity and had a significant amount of loyal customers.

Still, the design was outdated and the store needed refreshments for easier management and conversion rate optimization.

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The Design Process

To create a store that matched Nicole Rose’s commitment to quality gemstones, we started with rebranding.

Our partners CreativeCorner developed a sophisticated, soft-toned brand book, which served as our guide throughout the design process.

We set out to create a data-driven design and implement tailored strategies best suited to Nicole Rose’s audience.

To achieve this, we leveraged GA4 and Mouseflow and conducted thorough research.

Based on the data, we identified conversion blockers and applied proven CRO strategies.

The result: an elegant, feminine, and vibrant Shopify store.

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Custom Theme Development for Shopify

The Nicole Rose Shopify store required meticulous attention to detail, and our senior development team tackled it through a fully custom build with a strong focus on performance.

Customers can now personalize up to 2000 pieces, choosing from different material colors and sizes, and even customize jewelry designs with their name or initials.

Our team also implemented advanced filtering options by collection, gemstones, and price, making it fast and easy for customers to find their perfect piece.

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Partners

Judge.me Reviews

Used by Shopify merchants to build trust through transparent, genuine customer feedback. It automates post-purchase review requests, making it easy to gather authentic feedback.

Klaviyo

A leading email marketing platform tailored for e-commerce businesses. It helps collect, analyze, and leverage customer data to create personalized email and advertising campaigns.

Mouseflow

A powerful analytics tool that tracks user interactions, such as clicks and scrolls, on the website. It provided us with valuable insights into customer behavior, helping us identify friction points and optimize the user experience to boost conversions.


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Our value added

craftberry’s extensive Shopify expertise, has provided Nicole Rose with a polished, scalable platform that continues to inspire women all over the world.


Internationalization

14%

Returning customer rate increase


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