E-commerce has grown significantly in recent years, with global sales expected to exceed $6 billion by 2024.
Whether you run a large enterprise or a startup, a loyalty program is now essential for your e-commerce business.
Here's why: People still love shopping, but they now have more options than ever.
Relying solely on good prices and discounts isn’t enough to make your customers choose your product over and over again.
That's where engaging loyalty program points and rewards come in.
With over 400 Shopify loyalty apps available, we’ve curated a list of the 10 most powerful options
Let’s dive in!
How will a loyalty and rewards program help my online business?
Foster customer loyalty
Loyalty programs boost brand loyalty by creating a sense of belonging and appreciation among your customers.
These factors differentiate you from competitors and make customers feel like a part of your brand, resulting in consistent, happy, and returning customers.
Boost customer retention and profits with loyalty and rewards
A Shopify loyalty program rewards customers for their repeat purchases, referrals, or feedback.
Focusing on customer retention is one of the best things you can do for your business, and it's one of the main purposes loyalty programs serve.
Offering rewards encourages your customers to keep choosing your business over your competitors simply because you give them more value with their orders.
With a strong program, your customers will prioritize your brand, improving retention and reducing churn.
Increase the customer lifetime value
Loyalty programs increase the purchase frequency and the duration of your customer relationship.
When offering rewards, freebies, discounts, etc., you encourage your customers to spend more and buy more often for a longer time.
Moreover, they are a powerful tool to cross-sell and upsell your products and to generate referrals and word-of-mouth from your loyal customers.
Gain insights into buying patterns while leveraging the customer loyalty program
Tracking your customers' purchases will help you gain valuable insights into their buying patterns.
When creating marketing campaigns or launching and adding new products, you have a clearer vision and can make an informed decision.
What to look for when browsing Shopify loyalty apps
Does the loyalty and rewards app integrate with Shopify?
Ensure the app seamlessly integrates with your Shopify store and preferably your marketing tools.
If you need help with a custom Shopify integration, reach out to us for a free consultation.
What is the importance of loyalty app customization?
Look for apps that allow you to tailor the loyalty program to match your brand's identity.
From customizable fonts and colors to multilanguage options for international selling - the more customizable your app - the better.
What are Shopify loyalty app rewards systems?
Different apps have different reward systems.
Make sure to dive deep into them or connect with a team member if you're unsure which features you need to set up your loyalty program.
How is the user experience of my loyalty app important?
Make sure to choose an app with an intuitive interface especially if you are just starting with loyalty programs.
The apps in our list feature an easy-to-use dashboard.
Should I get a Shopify loyalty app that provides analytics and reporting?
Leverage analytics and reporting by making sure your apps provide valuable insights into customer behavior.
Which pricing plan should I try to set up my loyalty program?
It's a good idea to start with a free or more basic tier plan or make sure the plan aligns with your budget. Gradually, you can switch to more advanced plans.
Top 10 Loyalty Apps for Shopify
Yotpo Loyalty Rewards app
The Yotpo Loyalty Rewards platform helps businesses engage and retain customers worldwide.
Renowned for its robust customization options, scalable solutions, and exceptional customer service, Yotpo is a top choice for many e-commerce brands.
Customization Options
Yotpo provides extensive customization features, allowing you to adjust colors, icons, text, and layout to match your brand seamlessly.
The platform's no-code Page Builder makes it easy to create and modify loyalty programs without technical expertise.
Key Features
Advanced Points & Rewards program
Referral program
VIP Tiers
Detailed customer insights
Tier-based programs
Flexible reward structures (points, products, store credit, discounts)
Campaign scheduling
Pricing
Yotpo offers various pricing tiers tailored to different business needs.
These include flexible plans that scale with your brand’s growth.
Detailed pricing information is available on Yotpo’s pricing page.
Integrations
Yotpo Loyalty Rewards integrates seamlessly with numerous Shopify apps and other tools such as Klaviyo, Mailchimp, HubSpot, and Google Ads, enhancing your marketing and customer engagement efforts.
Reviews
Yotpo has received numerous positive reviews, with users praising its customization capabilities and responsive customer support.
The platform is well-regarded for its user-friendly interface and robust features.
Customer Support
Yotpo offers 24/7 support through various channels, including email and live chat, ensuring that you receive prompt assistance whenever needed.
This continuous support helps maintain the smooth operation of your loyalty programs.
Smile Loyalty Rewards
Smile Loyalty Rewards helps you build and retain a loyal customer base globally.
It is well-regarded for its customization capabilities, affordability, and excellent customer support.
Customization
Smile offers extensive customization to match your branding.
You can easily modify colors, banner images, icons, and text for your widget, loyalty page, and emails using a user-friendly theme editor.
Key Features
Multi-lingual support
Comprehensive Points & Rewards program
Referral program
VIP programs
Customizable widgets and loyalty pages
Pricing
Smile provides three pricing tiers: Free, Starter, and Growth, each designed for different business needs.
For detailed comparisons, visit Smile’s pricing page.
Integrations
Smile integrates with various Shopify apps such as Klaviyo, Mailchimp, Gorgias, HubSpot, ReCharge, and more.
Reviews
With over 6,000 reviews and an average rating of 4.9 out of 5, users recommend Smile for its variety of features, seamless integrations, and easy maintenance.
Customer Support
Smile loyalty program app offers 24/7 customer assistance through multiple channels, including email support, ensuring timely help when needed.
Loloyal - Loyalty & Rewards Program
Loloyal is an easy-to-use loyalty and referral program that boosts sales and drives traffic to your store.
Highly customizable and seamlessly integrated with various tools, it provides complete control over points and rewards.
Customizations
With Loloyal’s advanced features, you can easily customize colors, icons, and text descriptions on the rewards panel.
The app also supports multi-language translations and custom languages.
Key Features
Multi-lingual support
Points & Rewards system
Referral program
VIP Tiers
Pricing
Loloyal offers four pricing plans: Free, Starter, Growth, and Plus.
You can select a plan based on the features you need and your average monthly orders.
The Plus Plan is perfect if you serve a large customer base and require unlimited orders.
Additionally, you can take advantage of Loloyal's Early Bird discounts of up to 50% off on all paid plans.
Reviews
Loloyal has nearly 1,000 reviews on the Shopify App Store, with an overall rating of 4.9.
Users describe it as cost-effective and praise its easy-to-manage features and helpful customer support.
Customer Support
Loloyal provides 24/7 customer service. You can reach Loloyal’s dedicated support team through email and live chat or visit their help center for help with any queries or issues at any time.
BON Loyalty Rewards Referrals app for Shopify
With the BON Loyalty Rewards Referrals app, you can attract a global loyal customer base. Users appreciate BON for its extensive customization options, affordability, and responsive customer support.
Customizations
The app offers unlimited customization options to align with your branding.
You can easily adjust the color, banner image, icon, and text of your widget, loyalty page, and built-in emails using an intuitive theme editor.
Key Features
Multi-lingual support
Powerful Points & Rewards program
Anti-cheat referral program
POS support
Easy customization for widgets, loyalty page
Pricing
BON offers four pricing plans: Free, Basic, Advanced, and Professional, each catering to different business needs.
When billed annually, you can receive up to a 20% discount on the monthly price. For detailed comparisons, visit BON’s pricing page.
Integrations
BON seamlessly integrates with several Shopify apps, including Klaviyo, Judge.me, LAI, Fera, PageFly, and OneMobile.
Reviews
BON has over 1,500 reviews with an overall rating of 4.9 out of 5. Users praise the quick and helpful customer support and the app's customizable features.
Customer Support
BON offers 24/7 assistance through multiple channels, including direct contact via email at help@bonloyalty.com, ensuring prompt support whenever you need it.
ReferralCandy: Ecommerce referral program app
ReferralCandy has been helping Shopify and Shopify Plus merchants attract customers, boost sales, and expand since 2010.
The app has received praise from brands in diverse industries, including fashion, nutrition, athleisure, electronics, and baby products.
Notable clients of ReferralCandy include Colgate, Steve Madden, and Stanley.
Customizations
ReferralCandy features various out-of-the-box templates that you can easily customize, such as enrollment emails, reminder emails, sign-up pages, and other advocate portal pages.
Key Features
Invite customers at checkout via popups and emails
ReferralCandy gives every customer a unique referral link.
Run multiple referral programs
Integrate with other marketing apps
Integrate with subscription payment apps
Prevent fraudulent transactions
Pricing
ReferralCandy offers three pricing plans - Premium, Plus, and Enterprise plan.
When billed yearly, you get 20% off on the Premium and Plus plans
For the enterprise plan - you can book a demo and ask for a quote.
Integrations
With both the Premium and Plus plan you get integrations with Klaviyo ID, Google Ads ID, Google Analytics ID Facebook Pixel ID, and more.
Contact their consultant to explore the custom integration options.
Reviews
ReferralCandy boasts over 2,000 reviews on the Shopify App Store, with an impressive 4.9/5 rating.
Users love the app’s ability to manage custom referral campaigns and fast performance. The customer support is quick and helpful.
Customer Support
ReferralCandy’s five-star customer success team is friendly, and quick to get you results, and is available via email and chat.
Conclusion about loyalty and rewards apps
Maximizing the Potential of Your Shopify Loyalty Programs
A well-implemented loyalty program can increase your customer retention rates, encourage repeat purchases, and improve customer engagement.
Choose the right Shopify loyalty app and establish a program that rewards loyal customers.
Need assistance with setting up your loyalty program or have an idea for a reward system but can't find a pre-made on?
Our team has already developed custom loyalty programs and we would be happy to help you.
FAQ about loyalty programs
Why use these Loyalty & Rewards Shopify apps to increase customer loyalty?
The apps we analyzed in this article are great tools for tracking customer behavior and building a close relationship with your shoppers.
This is an effective way to elevate your sales because your customers feel valued and close to your brand.
This increases the likelihood they will return in to add items to their cart.
What are Referral programs?
Through referral programs, you can reward customers who invite family or friends to your store.
Some loyalty apps even offer bonuses and cash rewards for referrals, motivating your existing customers to spread the word about your store.
How can Brand Ambassadors help me enhance customer loyalty?
Some apps have a system for identifying brand advocates and you can encourage them to become brand ambassadors.
This way, they will spread the word about your brand across social media.
What is Customer Loyalty?
Customer loyalty is the ongoing positive relationship between your customers and your business.
It drives repeat purchases and encourages customers to choose your brand over competitors with similar products and benefits.
Customers are loyal because they associate your brand with positive experiences.
What Are the eCommerce Loyalty Programs?
Implementing loyalty programs and rewards serves as a customer retention tool, aimed at keeping and engaging your existing customers.
This encourages them to buy more or shop more frequently.
The best loyalty and rewards programs are enjoyable, simple to understand, and provide a clear path to earning rewards.
How do I create a simple plan for my loyalty program?
Identify what goals you want to achieve with the loyalty program.
Determine how to reward customers for their loyalty e.g.: discounts, freebies, exclusive access, and cash-on rewards. Contact our team to set up a custom rewards program such as social media follow rewards.
Choose the right loyalty app from our list and set up the program.
How do I set up my Shopify loyalty app?
Install the loyalty app & follow the app's installation instructions to integrate it with your Shopify store.
Customize & Configure the loyalty program.
Change color, fonts, symbols, etc. to create a consistent brand design.
Configure the goals and objectives, rewards, point systems, and customer tiers.Test & Launch the loyalty program. Ensure all features work as expected.
Test the loyalty app from different devices and browsers to make sure you don't miss anything.
Once you complete testing, launch your loyalty program and promote it through your website, email campaigns, and social media.
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With a decade of of e-commerce experience, Preslav, CEO of Craftberry, produces informative content. His writing focuses on practical insights and strategies in the e - commerce, aimed at helping professionals and businesses in the industry.
Read all from PreslavLet us take your business further than it has ever been.
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